Aleno
Our solutions for the leader in food service management systems.
User flow, Wireframe, Prototype, Visual design.
Our job? Building a highly flexible reservation system from the ground up, tailored to the needs of the industry. The key to success was the many elements of customization – from notifications, to customizing the look and feel to match restaurant branding, to food allergy questions.
We opted to work in weekly sprints to make the most of the client’s knowledge, experience, and data. We completely revamped the reservation process, generating UML diagrams that developers found essential.
We developed prototypes of the designed solutions and tested them with restaurant owners and customers. Finally, we completed a hand-off with a complete set of schematics and documentation. This made it possible to move on to the design of future system components with ease.
Our efforts yielded a reservation system, the operation scheme and the majority of the interface of which has remained unchanged for more than 7 years, serving several million customers per year. We created mutual trust during our collaboration, which allowed us to move quickly into the construction of two new system components.
